The Sullivan County Regional Health Department (SCRHD) has utilized the Baldrige Criteria for Performance Excellence as a business framework since 2005. SCRHD has united the Baldrige framework and the Ten Essential Public Health Services into a work system design that has allowed them to deploy principles of performance management, strategic planning, and process improvement throughout all levels of their organization. Successful implementation of the Baldrige framework requires buy-in at all levels of the organization and a keen awareness that key work processes, systematically scheduled assessments, global and departmental indicators, as well as suggestions for process improvement fully align with the Mission, Vision, Values, and Core Competencies of SCRHD. In 2011, SCRHD earned their highest level of distinction by receiving the Level 3 Achievement Award which recognizes organizations that have demonstrated, through their commitment to and practice of performance improvement principles, significant progress and results in building sound processes. A level 3 achievement award was received again in 2015.
On 9/15/2016 the Sullivan County Health Department recieved an award at the 2016 TPHA (Tennessee Public Health Association) conference. The award was a Primary Prevention Initiative Bright Spot for our Gold Sneaker Program.
In 2013, Sullivan County Regional Health Department Emergency Preparedness Department submitted its emergency plans, policies,procedures and exercise and training information for evaluation against a National criteria that evaluates a program’s ability to respond to a Public Health Emergency and other disasters. They received recognition from NACCHO that year.
August 8,2018. Healthy Kingsport recognized Sullivan County Regional Health Department as a Platinum PartnerPlus. We achieved this status by becoming a Healthier Tennessee workplace, taking the Live Sugarfreed pledge, and having a tobacco-free campus. We are proud to be a Healthy Kingsport Platinum Partner Plus.